BGE Landscapes respects your privacy and is committed to protecting the personal information you provide to us. This policy explains what information we collect, why we collect it and how we use and protect it.

This policy applies to information collected through the BGE Landscapes website, by email, phone, in person and through our work with clients, suppliers and project partners.

Information We Collect

We may collect personal information that you provide to us, including:

• Your name and contact details
• Your company or organisation
• Your project address
• Information about your landscaping or construction requirements
• Information provided through enquiries, quotations and project discussions
• Correspondence and communications with you
• Information required to manage a project, contract or account

We only collect information that is reasonably necessary for our business activities and the services we provide.

How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Prepare quotations and proposals
• Provide landscape design, construction and project services
• Communicate with you about projects and appointments
• Manage contracts, accounts and payments
• Coordinate work with consultants, contractors and suppliers
• Improve our services and website
• Meet our legal, regulatory and health and safety obligations

We will not use your personal information for purposes unrelated to those for which it was collected unless permitted or required by law.

Sharing Your Information

We may need to share relevant information with people involved in delivering your project, such as landscape designers, contractors, consultants, suppliers and specialist subcontractors.

We only provide information that is reasonably necessary for the relevant purpose.

We may also disclose information where required by law or where necessary to protect our legal rights or interests.

Keeping Your Information Safe

We take reasonable steps to protect personal information against loss, unauthorised access, use, modification or disclosure.

Access to personal information is limited to people who need it for legitimate business or project purposes.

If a privacy breach occurs that is likely to cause serious harm, we will assess and respond to it in accordance with the Privacy Act 2020, including notifying affected individuals and the Privacy Commissioner where required.

How Long We Keep Information

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, to provide our services, to meet contractual or legal obligations, or to resolve potential disputes.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Accessing or Correcting Your Information

You have the right to ask us what personal information we hold about you and to request that inaccurate information be corrected.

If you would like to access or correct your information, please contact us using the details below. The Privacy Act 2020 provides individuals with rights to access and request correction of their personal information.

Website Information

When you use our website, certain technical information may be collected automatically, such as your IP address, browser type, device information and pages visited.

We may use cookies or similar technologies to operate and improve the website and understand how it is being used.

Where third-party analytics, advertising or other services are used, their own privacy policies may also apply.

Third-Party Websites

Our website may contain links to other websites. BGE Landscapes is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements.

The latest version will be published on this page.

Contact Us

If you have a question about this Privacy Policy, would like to access or correct your personal information, or have a privacy concern, please contact BGE Landscapes.

BGE Landscapes
New Zealand

Privacy enquiries: office@bge.co.nz

If you have a privacy concern and are not satisfied with our response, you can also contact the Office of the Privacy Commissioner of New Zealand.